Coordinator of Applications Administration and Support

Published on 09/05/2022

Management de proiect

Bucureşti, RBU

Job Description:

Wyser is an international recruitment company specialized in Senior and Middle Management roles. It belongs to Gi Group Holding and currently operates in 13 countries: Brazil, Bulgaria, China, France, Hungary, Italy, Poland, Portugal, Romania, Russia, Serbia, Spain and Turkey.

In Romania, we operate on the Executive Search Market, mainly on the IT Industry, focusing on the following areas:

▪ C-level & Top IT Management Headhunting

▪ Senior Technical Headhunting

Currently we are looking for a Coordinator of Applications Administration and Support, for one of our clients, an IT consultancy and software development company specialized in providing financial services.

What your key responsibilities will be:

• The Application Administration and Support team’s main tasks and responsibilities are:

  • Deploy and support operational Banking Software Systems including its installation and configuration along the whole release cycle, ensure technical quality assurance and contribute to the improvement of the application flow, integration and performance.
  • Participate in the incident management process focusing on application runtime environment prerequisite components, application level configurations and behaviour, application and application runtime environment performance issues as well as data and data structures. Provide technical leadership, advice and support to the users, engage and communicate with internal stakeholders both from the technical and business
  • environment, 3rd party vendors and security specialists to fulfil the goal of the job requirements.
  • Participate in the planning and execution of changes in an ISO 20000 environment.

• The Coordinator of Applications Administration and Support will:

  • Provide leadership, oversee the professional development of the Application Administrators in the team and coordinate their activity ensuring the output matches the needs of the organization and within agreed SLAs.
  • Act as the point of escalation for all Incidents and Problems arising in the area of responsibility and coordinate the response and restore efforts.
  • Provide support for Project teams by identifying and allocating the appropriate resources for the task and capture, structure and communicate feedback that can be used for further improving the solutions and their delivery processes.
  • Participate in the Business Analysis process assisting the business support function to investigate and model business functions, processes, information flows and data structures ensuring alignment between business functionality and technical realities.
  • Participate in the planning of new systems versions ensuring alignment between business priorities and Application Administration and Support activities.
  • Organize and oversee the release process for the applications under the area of responsibility assisting as well as the business support function in defining testing scenarios for new or changed application functionality.

Skills and experience we expect from you:

• University Degree or equivalent (Computer Science, Engineering or Business IT studies would be a plus)

• Minimum five years of experience in the analysis, design, development, implementation, testing, and maintenance of application systems based on .NET Framework, IIS, Windows & WCF Services, Microsoft SQL Server and Reporting Services

• Be familiar and ready to implement the DevOps methodologies

• Knowledge about Public Cloud services, like Microsoft Azure, would be an advantage

• Fluency in English language (spoken and written)

• Driven by a deep desire to learn and develop skills further

• Availability to travel

Industrial sector

Reference code



Maria Iulia Maties, is our consultant who manages this job opportunity.

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